FAQ: Almanac: Crystal Peaks
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Can I back at $1 and upgrade my pledge later?

Yes. Backers who pledge $1 or more will get access to the Backerkit pledge manager after the Kickstarter concludes. Through there you can upgrade your pledge to any reward level, and add additional products or add-ons

Last updated: August 03, 2021 06:59

How do I get the add-ons or other products?

Once the campaign has concluded anyone that backed at $1 or more will receive a link to the Backerkit pledge manager. Through there you can edit your pledge details, address, and add additional items such as the featured add-ons, Almanac, or previous Kolossal titles depending on availability in your region.

If you’d like to help unlock stretch goals, you can add the funds you expect to spend on add-ons or extras to your Kickstarter pledge amount. The amount that you pledge will be used towards any items in our Backerkit store.

If you need to add additional funds to purchase add-ons or extras after the campaign has concluded you can do so through Backerkit.

Last updated: August 03, 2021 06:59

If I order additional games in the Kickstarter, when will they ship?

Items ordered as Extras in the pledge manager will ship with the Lost Empires items from this campaign. If you’d like to receive your Extras items sooner you can pre-order them through our website or find them at a local game store where available: https://kolossalgames.com/shop/

Last updated: August 03, 2021 06:59

Why is Australia a time frame instead of specific months on the timeline chart?

This is because shipping to that area is too small to warrant its own container and to keep shipping costs low for you, we ship the KS items with other orders for that hub. This method can be unpredictable this far in advance so we’re listing a rough time frame instead. We wait to piggyback with another shipment that also does not fill a container. This method keeps the shipping cost down, but it also does not give us a say so on when it will leave.

Last updated: August 03, 2021 06:59

How can I sign up for the express shipping option to Australia, or New Zealand?

Express shipping options and charges will be handled through our pledge manager Backerkit. Once the surveys launch backers in Australia and New Zealand will have the option to change their pledge to an express version. This pledge will show the new shipping rates for express shipping from our facilities in China or the US.

Please note, backers who choose the express option will not be able to choose any Extras from our pledge manager store.

Australian and New Zealand backers of the express option will have their games fulfilled at the same time as our Asia/RoW backers with their games being air shipped by plane from the Chinese facilities.

Because express shipping items are not shipping from within the country of delivery, Kolossal will not be reimbursing any additional charges which can include but are not limited to any duties or import fees associated with the delivery of your package.

Last updated: August 03, 2021 06:59

What type of cardstock is used for the cards?

310 GSM Black Core

Last updated: August 03, 2021 06:59

What is the thickness of the punchboard used for components?

2mm thickness.

Last updated: August 03, 2021 06:59

What languages will this be available in?

English, French

A Japanese retail edition of Crystal Peaks will be available at a later date.

Last updated: August 03, 2021 06:59

What will the MSRP's be?

The expected MSRPs are: Almanac: Crystal Peaks- $60 Treacherous Trails (Stretch Goal expansion) - $15 (Kolossal exclusive) (this is an estimate and may change based on what is unlocked) Almanac: Wooden Token Upgrade Pack- $15

Last updated: August 03, 2021 06:59

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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